Health Wallet Support

Learn how to find members and review member information like profile details, benefit plan details, and more.

Review member information

Learn more about the different options you have for setting up investment fees for an organization’s health savings accounts (HSAs).

Set up who pays HSA investment fees for an organization

Learn how to unenroll individuals from Commuter, DC-FSAs, FSAs, HRAs, LP-FSAs, and LSAs (like Remote Work)

Unenroll members from a benefit plan

Learn how to deactivate members and trigger all relevant downstream effects.

Deactivating Members

Learn how to review, approve, and deny submitted claims by managing the claims dashboard

Manage the claims dashboard

Learn how members can activate their card through SMS or their Health Wallet.

Understand the card activation process

Learn how to review claims, find member information, and set up service agents

Support members 

Find answers and get help from Intercom Support and Community Experts

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